FAQ - Licensing

Have any questions regarding our licenses or purchases? You are in the right place!

My invoice details are wrong!
My invoice details are wrong! In such case, please refer to the following guide: I need to update my customer info! (address, VAT ID, ...
Wed, 4 Nov, 2015 at 5:20 PM
I made a mistake when placing the order!
I made a mistake when placing the order! In such case, please see the following guide: I need to update my customer info! (address, VAT ID, payment meth...
Thu, 30 May, 2019 at 1:30 PM
Do you have an educational/student license?
Do you have an educational/student license? Yes, we do, and all students, lecturers, and educational institutions are welcome to take advantage of i...
Tue, 31 May, 2016 at 3:35 PM
How do I create a user account on your website?
How do I create a user account on your website? Your user account is created during the purchase of Corona Renderer based on the email address you ente...
Mon, 10 Jun, 2019 at 4:20 PM
I did not receive any confirmation emails after the purchase!
I did not receive any confirmation emails after the purchase! This could mean several things: The emails were saved in SPAM or other inbox folder of...
Mon, 26 Mar, 2018 at 1:20 PM
I purchased Corona version X, how can I use version Y now?
I purchased Corona version X, how can I use version Y now? This article applies to users who have purchased, and are using now, an older version of ...
Mon, 10 Jul, 2017 at 11:00 AM
I would like to upgrade my subscription
I would like to upgrade my subscription Currently there are two solutions how this can be done: 1. We can upgrade the subscription for you If you w...
Thu, 7 Dec, 2017 at 3:04 PM